Our Guarantee:

All our inventory is  subject to availability
Our inventory is subject to change on a regular basis and we do our best to keep our website updated. 
If we do not have your art background or any other product in stock at time of order we will contact you
regarding a substitute. 
Custom imprinted items cannot be refunded or exchanged.
Colors may vary from images shown. Please verify your order before purchasing.
Please be sure that the name is spelled correctly and if sending a sentiment line etc. please check spelling. 
We print exactly what you send us. We are not responsible for your errors.
Personalized items cannot be refunded for reasons other than defects in materials or workmanship. 
You must ship the product(s) back to us at your cost.
(Please note that your shipping fees are non refundable). 
Once we have received shipment, the cost of products you purchased will be refunded to your account. 
Please contact us if we printed something in error. 
We will send out replacement order as soon as possible.
 PDF Files are non refundable You must notify us within 30 days for all replacement items or refunds
If there is a printing mistake on our part, we will reprint the order or give a full refund. 
It is up to the customer which they would rather do. 
If the printing mistake is on the part of the customer not filling out the order form correctly we will review
 the mistake and try to negotiate. 
We will either contact our customers by phone or E-mail if we have any questions about printing their order. 
We will try to please our customers as much as possible.

Contact Information:
Personalized Creations
H.C. 60 Box 109
Welty, Oklahoma
74833
(918) 623-1241

Checks Are To Be Mailed To:
Shirley Bussey
H.C. 60 Box 109
Welty, Oklahoma
74833

E-mail Address:

Personalized Creations
(www.personalized-creations.com). 
Revised: March 28, 2008 . No part of Website
can be reproduced without  permission